Melissa holds a Bachelor of Business Science (Honours) degree from the University of Cape Town and is a Fellow of both the Actuarial Society of South Africa and the Institute and Faculty of Actuaries of the UK. She is a Product Actuary for Swiss Re's Life & Health Innovation & Product Development team for Continental Europe, Middle East and Latin America. The team's work is focused on better understanding the needs of the consumer, particularly in the areas of health and aging, and applying a cross-functional and collaborative approach to develop alternative solutions that have the potential to close the mortality and morbidity protection gap and deliver growth for the industry.
Melissa has worked for Swiss Re for five years, previously as a Senior Client Manager for the African L&H reinsurance business. She started her career as a pricing and product development actuary for group life and disability products in the Employee Benefits division of Momentum, a major South African life insurer. Her experience has provided her with an extensive knowledge of the South African life and health insurance landscape and the innovative products developed there which have contributed to South Africa having one of the highest insurance penetration rates in the world.