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What would make you buy life insurance?

Even today, the words of my manager in my first job as an actuary still ring loud: "Life insurance is ...

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The futile search for universal "laws" of human behaviour

One reason I love attending the annual behavioural economics conference Nudgestock is that I always pick up a few brilliant ...

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Get ready for disruptive, flying elephants

In the eight years since Uber was founded, they cut the market share of classic New York yellow taxis in ...

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The race to provide the best digital insurance is here! Are you in?

After driving back from Sweden, where I spent holidays with my wife and three kids, I decided that I needed ...

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Want to win customers? Consider a change in culture

The rise of InsTech and the major changes to distribution that have come along with it are making insurers redefine ...

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Happy endings are not just for Hollywood movies

I love happy endings as much as much as anyone. Whether it's The Wizard of Oz or It's ...

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Attracting customers online is all about trust

One of the things that makes me proud to go to work every day is the fact that we are ...

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How can we offer more peace of mind?

The other day, I came across a tragic story about the famous French author and philosopher Anne Dufourmantelle, who drowned ...

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Walking in Consumer Shoes 4: Insurance for High-Risk People

I was able to get a life insurance policy in eight days – a testament to how far the life insurance ...

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Walking In Consumer Shoes 2: The 111 Day Journey

I'd like to say I'm proud that my new life insurance policy is in place, but the journey ...

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Walking In Consumer Shoes 1: The Convenience of Digital

Life insurance just wasn't on my radar before I started working at Swiss Re. Fast-forward to 2016. As an ...

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